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Blog
The Benefits of VoIP for Small Businesses: Cost Savings and More
In today’s cutthroat competition, every small business is seeking ways to streamline operations and increase productivity cost-effectively and without compromising efficiency. VoIP, or Voice over
How AI Enhances VoIP Call Experience
Servion predicts that, by 2025, AI will power 95% of all customer interactions, and we cannot deny the possibility of looking at the rapid growth
How AI Helps in VoIP Fraud Detection and Prevention
Do you think businesses now rely on traditional telephone networks? No! Communication has evolved a lot in the last decade and that has increased the
The Future of FreeSwitch Development: Trends to watch out for
What is FreeSWITCH and what sets it apart? FreeSWITCH is an open-source, scalable telephony platform designed to facilitate the creation of voice and messaging applications.
Understanding the Pros and Cons of FreeSWITCH for your next project
Voice over Internet Protocol (VoIP) has revolutionized the way we communicate, offering businesses and individuals a lot of advantages, including cost savings, enhanced features, and
How VSPL’s custom VoIP development helps you enhance features like WebRTC in a Multi-Tenant PBX System
Custom VoIP development is a preferred choice by most of the companies that seek to tailor their communication solutions to address their unique needs. It
Unlocking the Potential of Your Contact Center with VSPL’s CallCentr8 Features
The contact center plays a crucial role as the primary face of the company and acts as a communication channel between the customers and organizations.
Difference Between A Standalone SoftSwitch And A Distributed Softswitch Architecture
A SoftSwitch, as its name suggests, is a software-based solution that utilizes hardware that is common in the business. In Voice over IP (VoIP) networks,
Top Reasons to Choose PepperPBX Multi-Tenant IP PBX
With businesses being global, facilitating easy and cheap internal and external communication has become an integral part of any business infrastructure. And PBX (Private Branch
Things Everyone Should Know About Automatic Call Distribution (ACD)
When managing a contact center or handling the customer service department, you are not unknown to the sheer volume of calls coming in and going