VoIP industry is really big and there are many types of VoIP solutions available in the industry which keeps companies running. In this range of too many solutions, one of the really important solutions is the class 4 softswitch solution. The complete wholesale VoIP business is dependent on the class 4 softswitch solution. Thus, for any existing or about to start a wholesale VoIP business needs a reliable class 4 softswitch solution. In the market, there are many options available for the class 4 softswitch solutions which make selection really difficult. To help you in the process of the best class 4 softswitch solution, in this article, we will share top tips. Read on to know how to find and buy the best class 4 softswitch solution which help you grow your business today, tomorrow and forever.
1. Check feature list
The class 4 softswitch solution comes in various types and the feature list completely depends on the provider. Thus, it is very important to check the features available in the class 4 softswitch solution you are going to buy. Some of the common and must have features are the call routing rules, reports, access of the solution from any location remotely and the integrated billing solution. In the call routing rules, you must check it has all types of call routing rules that you will need to run your business successfully. For example, Least Cost Routing (LCR) is one of the most popular feature and almost all class 4 softswitch systems have it, but the lossless routing is not so common call routing rule and thus if you need it, you have to look for it.
2.Check its capacity
Here by capacity I mean the capacity to handle concurrent calls and total number of calls per second. This is important to check because it will decide how you can be able to handle your wholesale call traffic. It has to be the high number so you can support your business operations with ease.
3.Check the scalability option
This is really important to check because all businesses seek growth and your business must be one of the most progressive ones. The number of calls you handle right now, would increase tomorrow and next year. Thus, it is really important to buy the class 4 softswitch solution which can help you scale up easily and fast. Along with the call capacity, it should also support number of increasing customer accounts. It is great to have unlimited now or later with the class 4 softswitch solution. If you have the reseller model, you need to have the class 4 softswitch solution, which supports reseller and help you increase the number of resellers in the software to make operations easier. Also, you can have the cluster of the system to have failover and load balancing in place.
These are the top 3 tips you must keep in mind while you are looking for the class 4 softswitch solution. This will help you boost your business and take it to the next level.
Sandip Patel – BDE
Author works as BDE at Vindaloo Softtech (VSPL) since 2016. Sandip has 10+ years of work experience in VoIP Software Development Industry. VSPL is VoIP software development and solutions provider that offers FreeSWITCH, Kamailio, OpenSIP, WebRTC and Asterisk Development.