Ongoing communication is one of the basic ingredients for success of any enterprise. That is the reason, in any company there is never any restrictions imposed on the communication of the team. The businesses never look back in assuring the communication channels are up and running. In fact, many enterprises keep more than one telecom and internet lines from different service providers so they can increase the business benefits.
One of must have communication tools for the enterprises is the Hosted PBX Solution. Fundamentally, it is an IP PBX solution and it can be used by any enterprise to gain many benefits. It offers a wide variety of benefits to the companies that use it for the communication and I would like to share the top 3 benefits of the hosted PBX solution which will leave no choice than getting one for your enterprise:
1. Next level Communication and Collaboration Features
The hosted PBX solution comes with a wide array of features to provide the next level communication and collaboration. The employees are not restricted to any device or place. They can communicate from anywhere, at anytime using this type of IP PBX solution. They can use multiple numbers and devices as well to assure they are always in reach and none of the decisions are delayed. Some of the top features of the hosted IP PBX solution are listed below:
- Audio call
- Video call
- Conference call
- Interactive Voice Response system (IVRS)
- Call hold and pick up
- Ring group
- Music on Hold
- Call monitoring
- Call recording
- Call back
- DID support
- Extension dialing
- DND support
- Whitelist
- Blacklist
- Call forwarding
- Call transfer
- Fax
- IP Telephony
- Forward on busy
- Forward on no answer
- Least cost routing
- SMS
- Softphone
- Reports
- And many more
2. Save Money
The hosted PBX solution is a software based communication system, so it doesn’t need that bulky and expensive hardware and wiring which are required in the traditional telecom system. This reduces the cost of installation, management and maintenance remarkably. Furthermore, the SIP based calling is way cheaper than the traditional telecom system. The extension to extension calling is absolutely free and international calling is also available at cheaper rates. All these characteristics of the hosted PBX system will help in saving a lot of money.
3. Increase ROI
The quick and real time communication system available in the form of the hosted PBX solution for enterprises, and it will help in increasing the productivity of staff as now they don’t need to wait for anything. The team can communicate with each other for any business discussion any time. The increased productivity will help in bringing more business. On the other hand, the expenses will be reduced. All these as a whole will increase the returns over investment (ROI) for the enterprises.
There are many companies that offer the IP PBX solution, but there are a very few VoIP companies that offer stable, reliable and powerful hosted PBX solution and we are one of them. Contact us to know more and discuss your specific need.
