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Popular Trends of VoIP that will grow in 2020

A sound communication system is something that determines the success of any business. So, if you think that the existing communication system of your business is not appropriate, it’s time to redefine your communication system.

Besides, you should focus on VoIP that has a great impact on the business communication system. Came into existence decades ago, the VoIP market gained its major growth over the last years. It reflects that the number of businesses of late relies on this technology for their communication system.

So, if you are yet to adopt VoIP for your business communication, you should explore various emerging trends that are projected to be in a large practice. In this blog, we are going to explain various VoIP trends to help you explore these.

Cloud Telephony

While talking about some emerging VoIP trends in 2020, it’s good to start from cloud telephony. Many experts believe that cloud technology is the next big thing that is set to be the biggest trend not only in 2020 but also in the future.

The main reason for the growing popularity of cloud technology is that it made the thing quite convenient. The technology lets users share data hassle-free with high-security encryption.

Fast Adoption of Hosted VoIP

If experts are to be believed, hosted VoIP witnessed its global market share at $77,400 million in the year 2018 and is projected to increase up to $93,000 million by the year 2024. The data already shows the fast adoption rate of hosted VoIP.

As many reputed hosted service providers have a large number of resources mainly due to the increasing number of customers. Therefore, they can make their investment in a reliable, powerful, and top-notch hosted VoIP phone system and also apps.


Though VoIP plays a crucial role in making the entire communication system easy, it also has certain disadvantages. These advantages are data loss bags, caveats, latency, etc. The launch of 5G technology changed the entire game and helps you get rid of all these issues.

As the name suggests, 5G is the fifth generation of the mobile communication system. It lets you experience fast internet connectivity and data sharing. 5G is going to be a top VoIP trend in 2020.

Improved Security and Compliance

Industries such as healthcare and others are nowadays demanding greater security assurance from their service providers. It has increased the demand for security in this industry. Security has been a major factor when it comes to VoIP. Many reputed VoIP service providers of late focus on the cutting-edge security standard.

Artificial Intelligence

We all are aware of the growing potential of Artificial Intelligence (AI) that impacted the communication system. One can notice its fast adoption in multiple sectors. The growing popularity of Alexa or Siri drew the attention of everyone.

AI also revolutionized VoIP that controls unified communication at different levels. It also comes with the ability of speech analysis, generating useful data, etc.


So, above are some of the hottest VoIP trends that are going to redefine the communication system. While planning to overhaul the communication system, you can consider these trends to improve your business communication.

We, Vindaloo Softtech, are one of the top VoIP development companies and we have benefited many companies and business owners with our expert VoIP development services. We can help you to build the top VoIP solution with custom features. For more details and to discuss your development requirement, please get in touch with us.