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VoIP (Voice over Internet Protocol) is really popular in the business world. There are so many ready to use VoIP products available in the market. Also, there are many open source VoIP solutions available in the market such as FreePBX, FusionPBX, VICIDial, GoAutoDial, etc. Despite the fact, there are many ready to use proprietary and open source VoIP solutions, the custom VoIP development services are still in demand. There are many reasons behind the popularity of VoIP development services and we are going to look at the top 3 reasons behind the same.

1. To get a custom solution

The business owners often have unique ideas. Sometimes these ideas are generated for their own operations to make them more efficient and fast and sometimes these ideas are generated to facilitate some markets with advanced VoIP based products to increase revenues and business presence. Whatever the case is, in such a situation, it is not possible to get a readymade solution. Thus, the business owners and serial entrepreneurs need to invest in the custom VoIP solution development. The VoIP companies are more reliable as they deliver on time as well as they will keep the idea confidential when you get signed NDA with the company.

2. To add additional functional requirements into an existing solution

In some cases, the businesses already have a VoIP solution. It can be their own solution which they may have developed or get developed from a VoIP company a few years back or it can be an open source VoIP solution. With time, market and business model, both face changes. These changes demand new features and functional modules. The expert VoIP development services can be the savior in this type of situation. The businesses need custom development services for their existing solutions so they can achieve missing features.

3. To get the solution in preferred VoIP technology

To develop a VoIP solution, there are different VoIP development technologies available such as FreeSWITCH, Asterisk, WebRTC, Kamailio, and OpenSIPs. The open source and third party VoIP solutions get developed in a specific VoIP programming technology that got selected by the main company or the open source community. The VoIP industry is a rapidly growing industry. Almost every month, a new version of the open source gets released or some technological advancements are getting introduced. When a business owner buys or installs a ready to use solution, it usually has certain technological limitations. It might not have the latest version of the technology or it might not be supporting the required feature development. In these types of situations, business owners can invest in custom VoIP development services. They can choose the features they would like to have in their solution as well as they can choose their preferred development technology for their solution.


These are the top 3 reasons the VoIP development services are still in existence. There are many people who prefer custom VoIP solution development over a ready to use the product.

Author Bio

Sandip Patel – BDE
Author works as BDE at Vindaloo Softtech (VSPL) since 2016. Sandip has 10+ years of work experience in VoIP Software Development Industry. VSPL is VoIP software development and solutions provider that offers FreeSWITCH, Kamailio, OpenSIP, WebRTC and Asterisk Development.