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VoIP is a growing technology. The big names like Skype, Google Hangout, WhatsApp, etc. use the VoIP based calling and communication solutions. The VoIP development companies have started benefiting small to large scaled business by providing custom VoIP solutions at cost effective rates. If we talk about the core VoIP industry, it is dependent on wholesale and retail VoIP businesses and both of these businesses are highly dependent on the VoIP softswitch solution.

The VoIP softswitch solution can come as a hardware or software form. Earlier, almost all VoIP service providers were using the hardware based VoIP switch to route calls in a large volume from source to destination. This hardware switch was also in use to provide residential calling services. However, the advent of the VoIP softswitch software solution has changed the whole market. The VoIP service providers buy only software based VoIP switch to leverage a wide array of features available with it. Let us see the top 3 benefits of the VoIP softswitch solution for the businesses which come in a software form:

1. Quick start

The VoIP softswitch solution is available as an off the shelve product. The wholesale softswitch: class 4 softswitch, the retail softswitch: class 5 softswitch and even the hybrid VoIP softswitch, everything is available with all from standard to advanced features as ready to use software solutions. It means the VoIP service providers don’t need to wait for the time required to do the development. They can choose the packages based on the need and budget. Once the VoIP softswitch solution is purchased, it can be installed within the least possible time. The VoIP softswitch solution is also easy to use as it is developed with the GUI based functions which make it easy to use and quick to start operations.

2. Remote and easy operation

The VoIP softswitch solution is a software, but one doesn’t need to install it. The VoIP softswitch solution can be accessed via a web URL. The web URL can be accessed from any device and location which allow remote access of the system. This further helps in reducing the turnaround time in taking care of any required operations. As mentioned earlier, the VoIP softswitch solution is a GUI based system which is absolutely easy to use. Thus, any manager or executive with a little training can use the system hassle free.

3. Less expensive

The hardware based system needs a whole set of hardware in setting up the system as well as extensions and other related infrastructure. On the other hand, the VoIP softswitch solution is the software so the investment needed on the setup infrastructure is far lesser than the hardware based system. The VoIP softswitch solution also doesn’t get to deprive with the time, unlike hardware based system Thus, the investment needed for maintenance of the system is less than the hardware based VoIP softswitch.


These are the top 3 benefits of the VoIP softswitch solution over hardware based switches. These days the VoIP service providers are using the software based switch only to leverage benefits available with it. Also, the ready to use VoIP softswitch solutions are more in demand as it reduces the time to market.

Author Bio

Sandip Patel – BDE
Author works as BDE at Vindaloo Softtech (VSPL) since 2016. Sandip has 10+ years of work experience in VoIP Software Development Industry. VSPL is VoIP software development and solutions provider that offers FreeSWITCH, Kamailio, OpenSIP, WebRTC and Asterisk Development.